First Time Renting?

1. Choose Your Equipment

  • Select your Rent Start and Rent End dates using the date picker.
  • Default Order Collection is 1 day before your Rent Start date between 2:30-5:30PM (Sun - Thu) or 2:30-7:30PM (Fri).
  • Default Order Due is 1 day after your Rent End date by 1:00PM (Excluding a 30-minute grace period).
  • Add your desired equipment to cart.
  • Choose delivery or pick-up service if needed (we will contact you to confirm details).
  • Default Delivery Timing is 1 day before your Rent Start date between 2.30-7.30PM while default Pick Up Timing is 01 day after your Rent End date between 9.30AM-1.30PM 

2. Create An Account

  • Click "Checkout" to create a new account with your email address (or check out as a guest).
  • Confirm your account via the activation email.
  • Complete your booking by making payment. Remember to apply any discount codes.

3. Complete Your Profile

  • For your first rental, please provide your portfolio, website, or social media profiles so that we can get a better picture of you.
  • Some bookings may require a refundable deposit, which depends on the equipment you rent.
  • Once your account is set up, proceed to check out your order.

4. Confirmation & Payment

  • After receiving your booking and payment, we will review your request within 1-2 business days and send you an invoice via email as confirmation.
  • Additional information may be requested during the review process if necessary.

5. Collection & Returns

  • Your order will be ready for collection on the date and time outlined in your confirmation email. Check the top right of the invoice for details.
  • Bring your ID for verification when collecting your order. New customers must also provide proof of residence (an official document with your name and address, dated within the last 90 days).
  • Return the equipment before the specified return date and time in the confirmation email or invoice.
  • Outstanding deposits will be refunded within 5-10 business days. Credit card refunds go back to your card; other payments will be refunded via PayNow or bank transfer.